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This is an administrative setting that we must adjust for you on our end. Please call us at 385-404-6200 and use option 2 for Support for assistance.

You will print your shipping labels in Rain POS under the Orders area. Click to open the transaction you want, then click the Update button in the Shipping area. You will see a button to Print Shipping Label for orders in which ShipStation shipping methods were used. For more information on how to set up and work with ShipStation, click here: Configuring Your Shipping Settings

After logging into the system, in the upper right click on the Admin Button with your username and go to Settings > Website Settings > Website Settings > Email, and you will see a field to enter your From Email Address. Please note the warning on the page about not using an email address provided by one of the big free email providers, such as AOL, Hotmail, Gmail, Yahoo, etc. The reason such email addresses will not work for this system is because that spammers use email addresses like that to send bulk emails out at little risk to themselves. So bulk email provider services have trouble sending messages with From email addresses like that, so in the system, we do not allow them.

We do not have a way to set a specific amount to charge for shipping per product, but you can have the product's weight determine how much is charged. Start by looking at your shipping settings. After logging into Rain POS, in the upper right click on the Admin Button with your username and go to Settings > Website Settings > Shipping, and click to Configure your shipping methods. Check the box for the method you want to work with and click to Edit, or if you don't yet have a shipping method, click the green +Add Domestic Shipping Method button to create a new one. After you set the Region, currency, method name, and delivery time, in the 'Based On' area, you will need to select Weight. Each of your products can be set to have whatever weight it might need in order to charge enough shipping to cover the item. If you don't have weight values in place for your products, you will need to enter them, and they go in as decimal values of pounds (or kilograms, if that is the system you use), so an item that weighs 24-ounces will go in as 1.5 in the weight field for the product. Be sure to click Save at the bottom after you're finished adjusting your rates.

The system now offers you the option of providing Local Delivery as an alternative to regular shipping or store pickup. Here is a short video of how you can set up this option:

Setting Up Local Delivery

1. Click on the Admin Button > Settings > Website Settings > Shipping and look at the area for System-Configured Shipping Options.
2. Click the Configure button for System-Configured Shipping Options.
3. In the section for Domestic shipping methods, click the green button to Add Domestic Shipping Method.
4. In the System Shipping Method panel that opens, first set the method name to Local Delivery.

5. As soon as you set Local Delivery the window will change to allow you to enter ZIP / Postal codes. So, for example, if there are two zip codes within which you are willing to do deliveries for free, you could set the method up as pictured below, and then you could create another Local Delivery method with ZIP Codes a little farther away for which you would be willing to deliver for a fee. 

6. Be sure to set the Delivery Time to your expected time frame, as pictured above.
7. If you plan to charge a fee for the delivery, set the rate as pictured above in item number 3 for whatever fee you want to charge. If you plan to offer free Local Delivery, set the Rate to 0.00. You can set up multiple Local Delivery methods if there are ZIP Codes you would deliver to for free, or for a higher fee. All ZIP / Postal Codes listed will use whatever fee you set here, if any.
8. When you have everything in place, scroll to the bottom of the panel and click Save.

After this is set up, the Local Delivery option will appear with your other shipping methods for online orders that qualify based on the zip codes / postal codes you set, as pictured below.