You can allow your customers to pickup online orders via curbside. You can offer this option into traditional shipping options and in-store pickup.

 

Setting Up Curbside Pickup

1. Go to the Admin Button (your username in the upper right) > Settings > Website Settings > Shipping. You'll see a new option for Enable Curbside Pickup. 
    
   
   
2. Toggle the setting On for Curbside Pickup, and click Configure.
3. Enter instructions for the customer for what to do when they arrive at the store to pick up their order curbside. These will be emailed to the customer in their initial order confirmation and again when you mark the order as ready for pickup. You can configure these instructions for each of your Locations, if you have multiple stores.

 

Web Order Checkout

When checking out, your customers will see the following:

 

Web Order Fulfillment for Curbside Pickup

When you go to Orders to fulfill an order that uses this option, you'll have some options within the Orders interface.

1. Go to Orders and find the order you want, then click the Transaction ID to open it.
2. Click the Update button for Fulfillment and then mark the order as In Process.

3. If it's an order for which you're waiting on delivery for items to arrive at your store, you can Mark as Shipped to Store. 4. When the order is put together and ready to go, click the Mark as Ready for Pickup button, and the system will email the customer, and the email will contain your Curbside Pickup instructions, as shown in the example below. Please note, these instructions are also included in the initial email confirmation sent to the customer.