Setting Up the WisePOS E

The WisePOS E device is a wireless countertop reader for your integrated Payments. In this article you will learn how to connect your card terminal to the internet and to your Rain POS system.

 

Features

• Touchscreen
• Contactless Payments
• EVM Enabled (Chip Cards)
• WiFi Capabilities
• Wireless battery pack with 15 hour battery life

Please Note: This device does NOT support ethernet capabilities. A secure WiFi network is required to use this device.

 

Powering Up the Device

When you first receive the device, install the battery. With the back of the device facing you, lift up from the indentation at the bottom left corner to detach the back cover. Insert the battery by sliding it into the exposed slot with the gold connectors at the top aligned. Once the battery is in place, charge the reader. Connect the reader to power by plugging the provided cable into the port with the lightning bolt symbol.

Please Note: The card reader, battery pack, and USB charger should all be included in your box, however, a USB wall outlet is NOT included. You may charge the readers using a USB outlet on your computer or purchase a USB wall charger at most electronics / office stores.

 

Once charged, hold down the power button on the right hand side until the screen turns on. Once the device is powered on, pressing the power button once will sleep and wake the device. To fully power off the device hold down the power button until the power off option is shown on the screen, then select it.

Please Note: Even when it’s not in use, leave the BBPOS WisePOS E plugged in and powered on to receive automatic software updates.

 

Connecting to Your WiFi

To open the settings menu, swipe right from the left edge of the reader screen to reveal a settings button. Tap the settings button and enter the admin PIN 07139. From here, click on the ‘WI-FI SETTINGS’ button and use the touchscreen to select your wifi network and enter the password. To close the settings screen click the back arrow in the top left corner.

Please Note: Your WiFi network must use WPA-Personal or WPA2-Personal encryption and be password protected. WiFi is not supported for non-password-protected networks or enterprise networks.

 

Pairing Your Device

To open the settings menu swipe right from the left edge of the reader screen to reveal a settings button. Tap the settings button and enter the admin PIN 07139. From here, click on the ‘GENERATE PAIRING CODE’ button.

Then in your POS system, go to the Admin button in the upper right (your username) and click Settings > Integrations > Rain POS > Hardware > Add New.  Type the activation code into the box labeled ‘Pairing Code’ exactly as it appears on the device, including the hyphens.

Once the Pairing Code is entered, select the Location and Till that will use this device. If you don’t have multiple locations or Tills, these will be selected for you.

Lastly, click on the green ‘Save’ button. Your reader should now be ready to use.

Please Note: Only one reader can be used per Till. If you need multiple readers, you will need to upgrade to multiple tills.