How can we help?

First, you need to set up and activate a ShipStation account, and configure the carriers, shipping methods, and packaging options you wish to offer. Once that is complete, you can integrate the setup in Rain POS.

After logging into Rain POS, in the upper right click on the Admin Button with your username and go to Settings > Website Settings > Shipping.

Near the top of the list of options, set Enable Shipping Station Integration to ON, click Configure to enter your Key and Secret codes from your ShipStation account. Check the boxes for the Carriers, Services, and Packaging you want to use. You are able to set free shipping over a specified amount, you have the option of not requiring weight values for items (if you do this, read the warning carefully, this may invalidate some of your rates), and set how you want your ShipStation rates to appear on the website.

Please note that ShipStation integration requires that most if not all of your products have to have weight values in place, so be sure your products are properly set up before integrating. If you do not see the functionality described here, please call us at 385-404-6200 and use option 2 for Support or email us at support@rainpos.com and we'll be happy to activate it for you.