Sometimes my inventory is off and when someone orders an item I come up short, how can they tell me their preference for low inventory orders?

October 01, 2024October 01, 2024

There is an option in the system settings that will let your customers specify how they would like you to handle it if you don't have enough inventory for the products they order. Once you have logged into Rain POS as an Administrator (your login link should look like ' yourwebsitename.rainadmin.com/admin';), on the far right side of the blue Admin Toolbar, click the gear-shaped button. In the drop-list, click on Settings > Website Settings > Products, you will see a setting for Send What You Have Option a short way down the list. Change the setting to On, then scroll to the bottom of the page and click Save.

Your online shoppers will have any one of the following options for each product they order (each can be set differently, as needed):

  • Send what you have.
  • Cancel this item.
  • Contact me.