How can we help?

You can get to this area if you are already logged in by clicking on the Register Icon on the left side of the system.

Configuring Your POS Settings

In this step you will explore resources that will teach you how to adjust the settings for your Point of Sale system for things such as employee notifications in the Register, information that prints on receipts, and your barcode label printing preferences.

Signing Into the System

When you first click to go to the Register, if you are using the PIN Code system to log the employee that will be using the Register, the PIN prompt will come up.

After you enter your PIN code and click to Login, if it's the first time you've logged into the system for the day, you'll be prompted to choose your Till. Note that once you have chosen a Till, you can easily change to any other Till you might need by clicking on the name of the active one on the far right and then choosing your new one.

Set Up Your Tills

You are allowed two Tills in the system that represent your physical Register stations, or sometimes one might represent trade show registers you use in different tax jurisdictions. If you need more than the initial two Tills, you will need to contact us at Support at 385-354-6655 and choose 2 for Support, and there will be additional charges for the additional Tills.

Set Up Your Employee Logins and Permissions

If you haven't already done this, you will need to either set up system password logins for each of your employees, or for any just using the Register, a user PIN code so the system will set the employee as the Sales Clerk for each transaction. You will first want to set up your different user Groups with system-area permissions for each group for the parts of the system to which they will need access. Once you have your groups set up, then you can create individual User accounts for each employee and assign them to their proper Group. Click here for full details on how to set up your Groups and Users (this link will open in a new browser tab for you): Set Up User Logins and Groups

POS General Settings Tab

You can get to this part of the system by clicking on the Admin button in the upper right, click Settings, then click POS Settings. The General tab will load and that is where you can configure your preferences for the Register, Coupons & Discounts, Receipts, and Commissions. Click here for full details on how to set this area up (this link will open in a new browser tab for you): Point of Sale Settings: General Tab

Save Your Work! Please note that after you have adjusted your settings, you need to find the green Save button at the bottom of the screen and click it or the system will not keep the changes you made!

Rain POS System POS Register

Register 1: Setup and Tills

Register 2: Customers

Register 3: Basic Operations

Register 4: Returns, Exchanges, and Voids