I'm not getting order notifications for website orders from the system, what do I do?

October 01, 2024October 01, 2024

First, make sure that you have the proper email address in the area of Settings about order notifications. In the upper right, click the Admin Button with your username and go to Settings > Website Settings > Shopping Cart. Verify that the email address listed in the Order Notifications Email is the right one, if not, enter the one(s) you want. You can also get notifications by text message if you like. Once you're done, scroll to the bottom of the page and click Save.

If the address was correct, it may be some other problem so give our Support team a call at 385-404-6200 and use option 2 and we will troubleshoot the issue.