Void a Transaction

October 01, 2024October 01, 2024

Steps for Voiding Transactions in the Register

1. It is best to open the transaction from a sales report such as End of Day or Sales Details. Open the report you want and find the transaction, then click on the Transaction ID to open the Transaction View panel.

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2. At the bottom of the transaction panel, click the red Void button.

3. Make sure you understand the written warning before proceeding! Click the Void Anyway button to proceed.

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4. You will see the transaction view again, and the Status of the transaction will be Void. It will no longer appear in the normal reports, and everything that happened in the transaction will have been reversed. You can find the transaction only in the Voided Transactions report on the date of the original transaction.