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System Updates 
January 11 - 17

 

New

Nothing New This Week 

 

Improved

Improved Shopify Refund Handling
We improved the logic used to process Shopify refunds for better accuracy and reliability.

Show Sale and Regular Prices on Orders
We have updated the Orders page to display both the regular Price and Sale Price for products customers purchased.

Web Checkout Phone Number Formatting Improved
We improved how phone numbers are formatted and handled during web checkout.

AIM eCom Integration Now Allows Product Dimensions to be Sent From AIM POS
AIM POS users who are integrated with RAIN can now send product dimensions directly from AIM for updates and creation (Height, Length, Width, and Weight).


Fixed

Colorado Retail Delivery Fee Not Syncing to QBO
We fixed an issue where the Colorado Retail Delivery Fee was not synching over to Quickbooks Online.

Serialized Inventory Deletion Has No Confirmation Message
We added a confirmation message when deleting serialized inventory from the Manage Serialized Inventory module. The message mentions system areas using the serial number, such as Purchase Orders, Receiving Orders, or other connected records. 

Work Orders Showing Location as 'Website'
There was an occasional issue where saving a Work Order assigned the location to Website, which then displayed the wrong location when the system sends out email updates. We've added validation so that the physical address of the Work Order is properly assigned.

Unable to Bulk Edit Departments Consecutively
We fixed an issue where bulk editing departments became disabled after one use and required a page refresh to function again.

Can't Complete Some Transactions Using Credit Card
We resolved an issue that could prevent card payments from completing during checkout. In rare cases—often after a page refresh, browser crash, or multiple register tabs—the system was incorrectly reusing a transaction identifier from a previous sale, which caused errors at completion or displayed a “ghost” card from an earlier customer (with $0.00 assigned). We fixed this by ensuring the transaction identifier is fully cleared when a transaction completes, so each new transaction always starts with a fresh, unique ID.

Blank Web Orders in Orders Module
We fixed an issue where blank web transactions were appearing on the Orders page.

Price on Manage Serialized Inventory Showing $0.00
We have fixed an issue where certain products on the Managed Serialized Inventory page were showing the Price as $0.00.

Shopify Refunding Products Incorrectly
We have fixed an issue where refunding one product variant in a Shopify order could incorrectly refund multiple variants of the same product.

Customers Getting Rewards Even If Setting Is Turned Off
We fixed an issue where if the global setting for Rewards was turned off, new customers reward eligibility was still being turned on in the Edit Customer page by default, when it should instead be off.

Shift Summary Report Tenders Calculating Incorrectly
In the Register under the Shift Summary Report, there was a field called Other Collected. The amount shown there was duplicating some fields and overstating some totals. This field was unnecessary and we removed it so that the totals are now correct.

Unpaid Invoices Showing as Paid
We fixed an issue where invoice payment links incorrectly showed invoices as fully paid when they were not.

Package Discounts Able to Be Added to Coupons
We have fixed an issue where Packages could be searched for and added during Coupon creation, even though packages in coupons are not supported. Packages are now hidden in coupon editing search results.

Payout Shift Report Duplicating Entries
We fixed an issue where saving and double-clicking the Confirm Amount button on a Shift Report was duplicating the amount you entered.

Free Shipping Web Order Using ShipStation Can't Be Fulfilled
We have fixed an issue where orders with free shipping could not be fulfilled because a ShipStation shipping method could not be selected or changed.

Manufacturer Sale Pricing Not Applying to All Eligible Items
We fixed an issue where some sale-price-eligible products were not displaying sale pricing after a manufacturer-based sale started. 

Tailored Lists Not Saving Added Products
We have fixed an issue that could cause certain items to temporarily disappear from tailored lists with Clientbook. We also added additional safeguards to improve data consistency and reliability.

Transaction Date Set to Prior Day When Manually Set
We fixed an issue where manually setting a transaction date was causing the timestamp to be saved as the previous day.

End of Day Sales Tax Not Matching Sales Tax Report
We've fixed an issue where there was a discrepancy between these two reports for Sales Tax Collected due to rounding.

End of Day Report Incorrectly Totaling Product Sales
We have partially fixed an issue where product sales totals were incorrect, causing a mismatch with Total Receipts in the Old EOD Report View. The issue was with Work Order deposits being counted toward Product Sales when they should not have been. We've fixed the Work Order deposits here, but we need to address other areas that use deposits separately. We will fix those other areas as soon as possible.

 

 

That's all for this week. Thank you for being part of the Rain family. Take care, we love you!!