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November 10, 2025System Updates
November 2 - 8
New
Nothing New This Week
Improved
Print Form Style Receipt Header on All Pages
We've added a new setting in the header section of Form Style receipts. This setting prints any logos/images uploaded as well as any header information selected on all receipt pages. If you use printed letterhead for your Form Style receipt paper, having this setting on with all header content options off will leave blank space for your printed letterhead.

Pop-Up View for Work Order Comments
We added a View icon for Internal Comments and Receipt Comments on your Work Orders. If comments are in either area, you will see the icon highlighted below that lets you open the comments in a larger pop-up window for easier reading and visibility.

Fixed
Shopify Order Refunds Being Blocked
We fixed an issue where refunds were blocked if the order amount in our system was lower than in Shopify. The check the system does on amounts now handles this case correctly.
Marketing Emails Generating Expired Codes
We have fixed an issue where the system was generating expired coupon codes for marketing emails.
Bin Locations Removed After Product Bulk Edit
We resolved an issue where performing a bulk edit on products would delete any existing Bin Locations for those items.
Receiving Order Missing Some Item Costs
We fixed an issue where the Receiving Order did not display product costs for items that weren't on the original Purchase Order.
On Order Quantity Not Accurate Across Locations
Under the inventory tab of the product page, the quantities were not correct for "On Order" column across different store locations. One of the locations was correct, but the others were copying and displaying the same number. We have fixed this issue.
End of Day and Payout Report Totals Not Matching
We resolved an issue where End of Day (EOD) totals did not always match Payout report totals for certain locations. Some transactions were not being included in the payout report, leading to small discrepancies between the two totals.
Stripe Subscription Payments Not Processing
We fixed an issue where active Subscriptions were not charging customers as expected, even when a valid card was on file. In some cases, no payment attempts were recorded in Stripe for recent billing cycles.
Website Editor Links Not Working
We fixed the new website editor so it no longer breaks URL links you have added.
That's all for this week. Thank you for being part of the Rain family. Take care, we love you!!
Website Product Faceted Search This feature is an available Beta Feature. You will be able to opt-in
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