Release Notes Through 2025-10-25

October 27, 2025October 27, 2025

System Updates 
October 19 - 25

 

New
Nothing New This Week 

 

Improved

Customer Primary Location Now in Clientbook Integration
We have added new configuration under Settings > Integrations > Clientbook > Data Mapping, the data sync list for Customers now includes a Location option that maps to named locations in both systems.

customer location in clientbook sm

Print Work Order Image on Form Style Receipts
The primary Work Order image will now print on Form Style receipts with a Work Order deposit or pickup. If multiple images are on the Work Order, the image that is starred will print.

WO images on form style rct

Bulk Actions for Special Order Discounts
You can now easily apply discounts to multiple items at once when viewing a Special Order. With the new checkbox selection and batch discount action, you can select multiple lines and apply the same dollar or percentage discount to all eligible selected items in one step. From the Action menu (the three-dot stack on the far right of each line item), you can also Delete items in bulk from a Special Order. If partial pickups have already occurred, any lines that have been picked up will be excluded from discount changes.


Fixed

Reports Not Respecting User Permissions
We fixed an issue where User Group permissions were not being properly enforced on the Location filter across several reports.

ShipStation Errors Appearing Incorrectly in Some Orders
We have fixed an issue where some clients were seeing ShipStation errors on orders even though it wasn't enabled.

Reorder Website Page Components Error
There was an issue where the Reorder Components function was displaying for non-responsive websites. We have fixed this and it now only displays for Responsive websites.

Starred Work Order Image Not Printing on Ticket
We have fixed an issue where the image 'starred' in a Work Order was not printing on the WO Ticket. 

Printed Labels Missing SKUs
We fixed an issue where if you printed labels for products with variants, the item SKU was not appearing on the label and was only showing the internal product ID, which is useless on a label.

Unable to Change Work Order Status After Completion
Issue: After completing the transaction in the register for a work order pickup, the user is not able to change the status from "Completed" back to a different status - "In process" or "Ready for Pickup", for example.

Layaway Payment Balance Discrepancy
In some cases, when a Layaway deposit amount was slightly higher than the required amount (often due to rounding in the Register), the next scheduled payment appeared higher than the remaining balance. We’ve fixed this issue so that payment calculations now use a single, consistent source of data.

 

 

That's all for this week. Thank you for being part of the Rain family. Take care, we love you!!