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Getting Error 3140 from QuickBooks? Or Perhaps QuickBooks Is Charging Extra Tax? Here's How to Fix It

These issues are due to an update our developers made in order for transactions to be classified as Taxed within QuickBooks. This overview will show you how to adjust your settings to stop either of these issues.

 

QuickBooks Error 3140

For the error 3140, this is most likely due to taxes not being set up within your QuickBooks. To complete that setup, follow these directions:

1. Open QuickBooks and click Edit in the upper left.
2. Go to Preferences.
3. In the left-hand list select Sales Tax, then along the top click Company Preferences. (see image below)

4. At the top, you will see a setting for " Do you charge sales tax?" Click Yes (even if you don't, you will have to select this in order for the Integration to work properly, because you charge a sales tax of $0).

5. Next, you need to add some sales tax items to QB. Find: Add Sales Tax Item, name: Sales Tax POS with Tax Rate of 0%. Also Select a Vendor for Tax Agency (even if you don't have one, something must be selected here for the integration to work) click OK once you're finished. You will enter 0% for this universally in QB because Rain POS will provide the actual percentages and amounts for tax.

6. For the final Add Sales Tax Item, name: QB Company Tax with Tax Rate 0%. Also Select a Vendor here and click OK. Make this item your most Common Sales Tax Item. Click OK.

You're all set!

 

QuickBooks Adding Extra Tax

If you are having issues with extra tax being added to transactions once in QuickBooks, then fixing it will be a similar process to steps above.

1. In QuickBooks, click Edit in the upper left.
2. Go to Preferences.
3. In the left-hand list select Sales Tax, then along the top click Company Preferences.
4. Next, you need to add a sales tax item to QB. Find: Add Sales Tax Item, name: QB Company Tax with Tax Rate of 0%. Select the Vendor for your Tax Agency, Click OK. Make this your Most Common Sales Tax Item, click OK.
5. Click Customers at the top, then click Customer Center. Double-click on the customer A Sales Receipt (this is the default customer name we set up for our clients, see the image below).

6. Click the tab Sales Tax Settings. Set the Tax Code to " Tax", and the Tax Item to " QB Company Tax". Click OK below.

You're all set!

If you need additional help, feel free to call into our Support line at (385) 404-6200, and use option 2. We have made our agents are aware of these procedures so they can assist you with this issue. That will be the quickest method of fixing these issues if you do need assistance with implementing these changes.