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If you have items left on Purchase Orders that will not be received, you are easily able to remove them from the order so the item(s) will no longer show up on your list.

 

Here are the steps to remove a back-ordered item:

1. Go to Purchasing > Purchase Orders, un-check filters until you can see the ones that are Back Ordered, and then click on the PO # of the original Purchase Order you want. If you know the PO number, you can just search without having to adjust filters.

2. Once the PO loads, you will see all of the original items from the order, including those already received. You will also see Back Ordered quantities in blue boxes in the Back Ordered column. Click the Continue Receiving button.

3. There are three easy steps to remove each line item you know you won't be receiving.

• Set the Now quantity on the far left to 0.
• Check the No BO checkbox on the far right.
• Check the Now checkbox for the line item. You will see the Now quantity and the Total fields highlight in red, indicating the item has been zeroed out.

Please Note: Checking the master-toggle checkbox above the column for 'Now' will not result in highlighting the fields in red, it will actually repopulate the quantity and total data. You know the line item will be removed when you see the Quantity and Total fields highlighted in red.

4. Click the Complete button once you have everything the way you want it in the Receiving Order. If you removed all the line items in the order, it will no longer appear in your list of back-ordered Purchase Orders. If there are still some items you are waiting to receive, they will be the only ones that repopulate when you open the order to continue receiving in the future.