How can we help?

Please follow the steps in this guide to set up your Dymo LabelWriter series printer in Windows. Prior to this setup, make sure that you have plugged in and powered on the printer, installed the driver (see below), and that you've done a successful test print (that option will be there for you at the end of the setup procedure).

Many times, the driver that comes on the installation with the printer is an older version, so you might want to check the manufacturer's site for the latest version.

 

Click here for the latest Dymo LabelWriter Printer driver download page.

 

Also prior to this setup, you will need to make sure that your browser is set up to print properly with our system. Please call our Support team at 385-404-6200 and choose option 2 for support. It will typically take five to ten minutes once they have started a screen share with you to properly configure your printer.

 

Label Sizes to Use

Our system works best with the following sizes:

• 30332 - 1"x 1"
• 30334 - 2.25" x 1.25"
• 30299 - .4375" x 2.125" 'Dumbbell'

Please note that the 2.00" x 0.75" size that is supported in Rain POS does not have a corresponding label size by Dymo. For that size, it is only supported by Zebra label printers.

Also note that when buying labels, the official Dymo labels have punchouts between labels so the printer knows where to stop. We have clients who have purchased some labels that do not have the punchout, and will not work. Be careful when buying the labels to make sure that they have the punchout (some generic brands do this correctly).

On the 'Dumbbell' labels, they are '2-up' meaning they print two to a label and you will peel them out of a die-cut rectangular label, as pictured below.

In our system, the 'Dymo Dumbbell' option will print out its data like this:

Please note the word 'landscape' here is NOT the printer orientation to use with any of these label types. All will print out in Portrait orientation because the text on the labels comes out of the printer upright.

You can use different label sizes; for example, the Dymo 450 family of printers defaults to an Address Label size, 30252, which is 3.5" x 1.25", but our system and our support team do not officially support any other sizes you might choose. It may be possible for us to set your system up to print to them, but we cannot guarantee the results.

 

Configure the Printer Driver

Once you have the best version of the driver installed, you will want to open your list of printers in your Control Panel. Many versions of Windows have a Devices and Printers link in your Start menu that will take you right there, but you can always find your printers in your Control Panel list.

Right-click on your Dymo printer and go to Printer Properties to start. (Note: if you are using Windows XP, you will go to Preferences instead.) It is recommended to leave the settings you see alone unless directed to make changes to them below.

At the bottom of the Printer Properties window, click on Preferences.

In the Preferences window, click the Advanced button in the lower right.

In the Advanced Options window, make sure your proper label size is selected. You will want either 30332 (1" x 1") or 30334 (2-1/8" x 1-1/8"):

Click OK to close the Advanced Options window, and then do the same for the Printing Preferences window. In the Properties window, click on the tab at the top for Advanced. At the bottom of the Advanced tab, find the Printing Defaults button and click on it:

You will make the exact same changes you did under Preferences, here, so in the lower right of the Printing Defaults window, click on the Advanced button:

In the Printing Defaults Advanced Options window, select your label size (we will use 30334 as an example) and click OK to close this window, then click OK for the Printing Defaults window.

 

Run a Test Print

Next, run a test print from our system to make sure everything works all right! If you have products already loaded, you can go to Inventory > Products search for the product you want, check its checkbox on the left, then at the top click Bulk Actions > Print Barcodes. Choose your label size and then search for a product. At the bottom, click the Print Preview button to see a preview of the output. Before you click to Print, be sure to read the note below!

The first time you print, make sure you have set your Dymo printer to be the active printer, and click on the Properties button, then go to the Advanced button in the lower right of the Properties window, and in the Advanced Properties window make sure your paper is set correctly (it probably won't be, this first time). Any time you change from one printer and back to this one, it is a good idea to make this same check.

If your label is printing with extra blank labels, you should first check your Browser settings (see the link at the top of this article to set your Browser to print with our system) and if that doesn't work, double-check the areas listed above where you set your label size and make sure they are set to either 30330, 30332, or 30334.